Sendcloud
Everything below comes from Sendcloud's own pricing page or from published third-party review data. Read on 19 September 2026.
We have not used Sendcloud. There is no verdict on this page, no score, and no opinion about how it feels to work in — because we would be making that up. What we do instead.
Visit SendcloudThe facts
- Free plan
- Yes — up to 20 parcels a month, no courier contract required
- Paid from
- €28/mo (Lite; 20% off on annual billing)
- Billed on
- Monthly subscription plus a small per-label fee; €0.15/label overage past plan limits
- G2 rating
- 4.5 / 5 from 159 reviews
- Trustpilot rating
- 4.2 / 5 from 3,962 reviews
- Checked
- 19 September 2026
Plans, as printed on their pricing page
| Plan | Price | What the page lists |
|---|---|---|
| Free | €0 | Up to 20 parcels/month on Sendcloud shipping rates |
| Lite | €28/mo + €0.10/label | Up to 4,800 labels/year |
| Growth | €87/mo + €0.09/label | Up to 12,000 labels/year |
| Premium | €175/mo + €0.08/label | Up to 120,000 labels/year |
| Pro | €639/mo + €0.07/label | Up to 360,000 labels/year |
Source: www.sendcloud.com/pricing/. Prices are US list prices in USD, read from each vendor pricing page on the date above. Vendors localise pricing by country — we saw GetResponse quote in Vietnamese dong from a Vietnamese connection — so what you see may differ. Always confirm on the vendor page before buying.
Reasons to consider it
- You run an EU or UK web shop and want labels, branded tracking emails and returns in one dashboard
- Connects to Shopify, WooCommerce, Amazon and other European sales channels
- The free plan plus a 14-day trial on paid plans makes it cheap to evaluate
Reasons to look elsewhere
- Europe-focused: of limited value if you ship mostly outside the EU and UK
- Per-label fees on top of the subscription add up at volume
- Some Trustpilot complaints are really about the carriers — delivery problems land on Sendcloud reviews anyway
What the review scores say
Sendcloud holds 4.5 out of 5 on G2 from 159 reviews, and 4.2 out of 5 on Trustpilot from 3,962 reviews. The samples broadly agree, which is the more reassuring pattern — verified-buyer sites and open review sites landing in the same place means less hidden friction to discover.
What we cannot tell you
How Sendcloud feels after a month of real use. Whether support actually answers when something breaks. Whether the workflow fits your specific case. Those need an account and real use, and we have not done that. Anyone publishing those answers without doing the work is guessing, and you deserve to know which is which.
We have not compared this against rivals yet
Sendcloud is the first product we have documented in shipping software. A single product is not a comparison, so there is no category page for it yet — we will build one once we have read the pricing pages of its main competitors and can put them side by side on the same facts.